Returns Policy

General Policy’s Standard Return Policies applicable only to products purchased by you directly from the website.

All product returns require a Return Merchandise Authorization (RMA) number.  You may obtain an RMA number by contacting Customer Service below.

Email: Click Here (Preferred method)
Phone: 480-466-0570

Mailing Address(Do not return products to this address.)
6040 E Main St #204
Mesa, AZ 85205

Any return for a refund may be subject to a 15% restocking fee and shipping is non-refundable. Customer is responsible for cost of shipping returned products, unless product was damaged in shipping and documented to carrier.

Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:

  • Any product not purchased from
  • Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number
  • Any product that is returned without all original packaging and accessories, including the retail box, and all other items originally included with the product
  • Any product from which the UPC code has been removed from its packaging
  • Any product that exhibits physical damage

Quantity Purchases

While is more than happy to fill your order for a quantity of ten (10) or more of any given item on a single purchase order, please understand that an order of that size, once purchase is completed, is automatically non-refundable. All other specific conditions related to the ordered item still apply, including any and all stipulations relative to any available replacement return policies. Please contact Customer Service with any questions you may have.

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

Items covered by this policy must be returned to within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by, and not the mere issuance of an RMA.

Shopping cart